LogMeIn Rescue

LogMeIn Rescue (LogMeIn)

Provide remote support that solves every problem seamlessly and securely on PC, Mac, iOS and Android. Rescue is remote support for a world without barriers.

Overview

When 81% of data breaches are caused by passwords, better password security can?t wait. For over 33,000 businesses of all sizes, LastPass Enterprise simplifies password security through centralized control for IT while removing password obstacles for employees. Provide remote support that solves every problem seamlessly and securely on PC, Mac, iOS and Android. Rescue is remote support for a world without barriers.

Overview:

Connect. Solve. Done.
Forget waiting. Get going and solve the toughest issue with battle-tested speed, scalability and reliability Rescue gets you connected in 20 seconds or less.

Smarter support.
Rescue aggregates session and resolution data in real time so you can monitor and manage your support teams more effectively.

Simply solved.
Rescue is simple enough to be seamlessly integrated into any workflow, and quickly adopted by support staff, without breaking a sweat.

Features:

Remote Support: Get the power to access a device from anywhere in 20 seconds or less, without any pre-installed software.

Mobile Support: Support more devices and applications with more device coverage than any other remote support provider.

Video Support (Lens): See problems through the eyes of others without leaving a call centre or office.

Integrations & APIs: Create a centralised support process with APIs SDKs and other integrations.

Security: Provide secure support with optimised security features and a commitment to annual security audits.

Administration & Reporting: Customise your support to fit your end users' needs and get the insight you need through monitoring and reporting.

Customisation & Branding: Represent your brand in the best way possible with customisable features and full integration.

 

Need more information on this product? No Problem!

Please contact us on +44 (0)20 8733 7103 or email sales@qbsd.co.uk